Breaking news: Solution to fast business post-pandemic recovery
Facing the Covid-19 pandemic, Meninx invested time in developing a special feature to help you track the sanitization of rooms after use. This important function will allow hotels to ensure guest security and fast business recovery by completing all mandatory cleaning and disinfection certificates.
This video describes our strategy for supporting hotels to make a fast business recovery after the Covid crisis.
The perfect solution for simplifying
your hotel´s housekeeping processes
"With our solution, you will benefit from the latest RFID/NFC and advanced cloud technologies. Stay connected, proactive, and professional for the benefit of your hotel and guests."
Why choose usBecause our software solution has been developed in cooperation with hotel service experts and internal experienced hotel professionals.
It brings innovation into the hospitality sector. It allows a permanent optimization of housekeeping processes and always guarantees full transparency.
Our missionDevelop the best of breed software solution for hotels.
We help to increase customer satisfaction and employee safety by leveraging the latest technological innovations such as RFID/NFC chip automation, using Samsung mobile devices and Oracle´s Cloud infrastructure.
What we doWe innovate in order to make your hotel more profitable.
We support the personal development of your employees by incorporating the new technological challenges within the framework of the Business Transformation of your hotel´s housekeeping processes.
Our video will explain everything …
Advantages and Benefits of Semeion Housekeeping
Thanks to our mobile technologies, we guarantee you will receive the status of the rooms online and in real time. This information is available to your reception via a bidirectional interface between Semeion Housekeeping and your PMS. Your teams are always informed about everything that happens during cleaning and works carried out in the room. Rooms are sold even faster, and maintenance costs are better controlled.
With Semeion Housekeeping, you benefit from greater transparency in your processes, increased customer and employee safety, and increased quality. This optimization will ensure you improve guest and employee satisfaction. This structured working method, achieved through direct communication, will also allow you to achieve cost savings.
Hosted in Oracle’s Cloud, using RFID/NFC technology and Samsung mobile devices, our solution allows you to simplify your operations and focus on your core business.
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Magic services
Get to know more about what you will getAssignment of daily tasks
Compared to traditional manual scheduling methods for individual room cleaning assignment, considerable daily saving is achieved by housekeeping management staff (better productivity).
Cooperation among departments
Semeion Housekeeping enables immediate electronic transmission of work instructions for single or multiple system users, or work order changes when the room status changes
(i.e., departure to stay-over room, Do Not Disturb status, etc.).
Communication
Real-time communication between reception, management, and maintenance teams is more efficient than traditional methods such as telephone, email, or internal mail.
Cross-organizational collaboration
Access authorization for managers of the hospitality company, the external service provider, or their object management allows the status of work in the respective object to be viewed at any time.
Cleaning of room units
The process for room cleaning remains identical. With the exception that amenities to be provided and guest special requests, which are transmitted to member of cleaning staff’s smartphone from reception via your PMS or Housekeeping Management, can be directly included in work assignments. Consequently, errors are avoided, and efficiency is increased.
Manage repairs
Thanks to a list of predefined errors, possible technical defects per room area, persons responsible for correction (e.g., cleaning, technology, sanitary, carpentry, painting, and others), as well as the automatic activation of the repair order (ticketing with the possibility of photographing a malfunction or defect), it is now possible to automate and optimize the room control process by floor supervisors.
Maximize efficiency of repairs
Technical department idle runs are avoided, as employees can respond directly to deficiencies and take required spare parts / tools with them into the room. This leads to increased efficiency, as it further eliminates need for queries on the ticketing trigger.
Plan training
Tracking deficiencies found during room checking allows management to conduct specific training, with either individual or team instructions, in order to improve quality. With reports generated from our solution, time savings are achieved allowing management to focus on providing guests with other services.
Clearly structured automated reporting
The automatic and assisted generation of reports—i.e., quality control lists, statistics, defect reports with photos, and more—per unit, area, person, or department, as well as per period (daily, monthly, annual, cumulative) allows total control of the hotel´s operations.
Consumables management
Permanent inventory of consumables for guest rooms, work equipment, cleaning products, uniforms, etc. in stock or in circulation.
Automate the supply chain management process
Allowing quick replenishment of cleaning products is an essential factor of performance. Efficient stock management is a saving factor.
Working time management and safety-relevant documentation
The solution guarantees the control and documentation of compliance with legal directives. Similarly, the traceability of all processes (who, what, when, where, and how) and their time frames, is always guaranteed. Today, investigations into guest complaints require a lot of time and effort, which is a very long process for management and employees and makes customers doubt the professionalism of the service provider. Despite the settlement, emotional damage generally persists. With Semeion Housekeeping, complaints can be clarified immediately by providing all the necessary digital evidence on the facts of the case.
Ensure accurate billing
The basis of correct billing, especially with external service providers is guaranteed and saves time and costs for manual controlling.
Automate your payroll process
Productivity can be tracked in detail at any time. It is possible to link payroll accounting to this solution.
Plan of quality improvement
Identification and coordination of improvement potential for housekeeping or maintenance department, for training purposes, and as a basis for the establishment of maintenance budgets and investment plans.
What do our customers say?
Our customers are our best ambassadors!“Meninx helps us track the quality and efficiency of the hotel´s cleaning and repair processes, leading to an increase in our guests’ satisfaction.”
Heinz Krähenbühl
Crowne Plaza ZürichGeneral Manager
"Meninx´s solution became our ERP and allows us to automate, simplify, and secure our services to hotels."
Johannes Dörnen
SHS Schweizer Hotel ServicesHead of Services and Sales
"With Meninx´s solution, we could reduce our operational costs and become even more competitive in the market."
Roger Giger
COWA SwitzerlandGeneral Manager
"More than 40 years of management experience in the international hotel chains sector led to the development of the Meninx ERP housekeeping solution, which was created in cooperation with renowned cleaning service providers.
René Singeisen
SingeisenPartner GmbHHospitality Consulting and ERP Solutions
