Phone: +41 44 577 57 47 | Email: info@meninx.ch

Connected software solution for demanding hotels

You will benefit from the best software solution to optimize the cleaning and maintenance of the rooms, for a perfect cleanliness and a total customer satisfaction.

Rooms cleaning at the right price!

The control of a hotel rooms’ cleaning and maintenance costs is a financial challenge that requires total control of the processes.

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The perfect solution for simplifying
your hotel´s housekeeping processes

"With our solution, you will benefit from the latest RFID/NFC and advanced cloud technologies. Stay connected, proactive and professional for the benefit of your hotel and guests."
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Why choose usBecause our software solution has been developed in cooperation with hotelservice experts and internally experienced hotel professionals.

It brings innovation into the hospitality segment. It allows a permanent optimization of housekeeping processes and always guarantees full transparency.

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Our missionDevelop the best of breed software solution for hotels.

We help increasing customer satisfaction and employee safety by leveraging latest technological innovations such as RFID/NFC chip automation, using Samsung mobile devices and Oracle´s Cloud infrastructure.

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What we doWe innovate making your hotel more profitable.

We support the personal development of your employees by incorporating the new technological challenges within the framework of the digital transformation of your hotel´s housekeeping processes.

Our video will explain you everything…

Advantages and Benefits of EngineHotels

You get our garantee to receive, thanks to our mobile technologies. the online and real-time status of the rooms. This information is available to your reception via a bidirectional interface between EngineHotels and your PMS. Your teams are always informed about everything that happens during cleaning and works carried out in the room. Rooms are sold even faster and maintenance costs are better controlled.

With EngineHotels, you benefit from greater transparency in your processes, increased customer and employee safety, and increased quality. This optimization will ensure that you improve guest- and employee satisfaction. This structured working method, obtained through direct communication, will also allow you to achieve cost savings.

Hosted in Oracle’s Cloud, using RFID/NFC technology and Samsung mobile devices, our solution allows you to simplify your operations and focus on your core business.

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Magic services

Get to know more about what you will get

Assignment of daily tasks

Compared to traditional manual scheduling methods for individual room cleaning assignment, considerable daily saving is achieved by housekeeping management staff (better productivity).

Cooperation among departments

EngineHotels enables immediate electronic transmission of work instructions for single or multiple system users, or work order changes when room status changes
(i.e.: departure to stay-over room, Do Not Disturb status and alike).

Communication

Real-time communication between reception, management and maintenance teams is more efficient than traditional methods such as telephone, email or internal mail.

Cross-organizational collaboration

Access authorization for managers of the hospitality company, the external service provider or their object management allows that status of work in the respective object to be viewed at any time.

Cleaning of room units

The process for room’s cleaning remains identical. This with the exception, that amenities to be provided and special guest requests, which are transmitted to maids’ smartphone from reception via PMS or Housekeeping Management, can be directly included in work assignments. Consequently, errors are avoided, and efficiency increased.

Manage repairs

Thanks to a list of predefined errors, possible technical defects per room area, persons responsible for correction (e. g. cleaning, technology, sanitary, carpentry, painting and others), as well as the automatic activation of the repair order (ticketing with the possibility of photographing a malfunction or defect), it is now possible to automate and optimize the room control process by floor supervisors.

Maximize efficiency of repairs

Idle runs of the technical department are avoided, as employees can respond directly to deficiencies and take required spare parts/tools with them into the room. This leads to increased efficiency, as it further eliminates need for queries to the ticketing trigger.

Plan trainings

Tracking deficiencies found during room checking allows management to conduct specific training, either individually or team instructions, in order to improve quality. With reports generated from our solution, time savings are achieved allowing management to be focused on other services to guests.

Clearly structured automated reporting

The automatic and assisted generation of reports, i.e. quality control lists, statistics, defect reports with photos and others - this per unit, area, person or department as well as per period (daily, monthly, annual, cumulative), allows a total control of the hotel´s operation.

Consumables´ management

Permanent inventory of consumables for guest rooms, work equipment, cleaning products, uniforms and the like in stock or in circulation.

Automate the supply chain management process

Allowing a quick replenishment of cleaning products is an essential factor of performance. Efficient stock management is a saving factor.

Working time management and safety relevant documentation

The solution guarantees the control and documentation of compliance with legal directives. Similarly, the traceability of all processes (who, what, when, where and how), and within what time frame, always guaranteed. Today, guest complaints require a lot of time and effort to be clarified, which is a very long process for management and employees and makes customers doubt about the professionalism of the service provider. Despite the settlement, emotional damage generally persists. With EngineHotels, complaints can be clarified immediately by providing all the necessary digital evidence on the facts of the case.

Insure accurate billing

The basis for correct billing, especially with external service providers is guaranteed and saves time and costs for manual controlling.

Automate your payroll process

Productivity can be tracked in detail at any time. It is possible to link payroll accounting to this solution.

Plan of quality improvement

Identification and coordination of improvement potential for housekeeping or maintenance department, for training purposes, and as a basis for the establishment of maintenance budgets and investment plans.

What do our customers say?

Our customers are our best ambassadors!

“Meninx helps us tracking the quality, efficiency of cleaning and repair processes of the hotel, leading to an increase of our guests’ satisfaction.”

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Heinz Krähenbühl

Crowne Plaza Zürich

General Manager

"Meninx´s solution became our ERP and allows us to automate, simplify and secure our services to hotels."

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Johannes Dörnen

SHS Schweizer Hotel Services

Head of Services and Sales

"With Meninx´s solution, we could reduce our operational costs and become even more competitive on the market."

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Roger Giger

COWA Switzerland

General Manager

"More than 40 years of management experience in the segment of international hotel chains lead to the development of the ERP housekeeping solution of Meninx, which was created in cooperation with renowned cleaning service providers.

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René Singeisen

SingeisenPartner GmbH

Hospitality Consulting and ERP Solutions

Get in touch with us

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Visit our main website for more detail information

A detailed description of our housekeeping solution can be found there. www.meninx.net